FAKGAV PTY LTD ACN 684 037 643 (referred to as “Wutang Fried Chicken”, “we”, “us” or “our”) and its related entities are committed to protecting the privacy of Personal Information in accordance with the Australian Privacy Principles (APPs). This Privacy Policy sets out how we handle Personal Information, including how we collect, use, disclose, keep secure, and manage Personal Information provided via our stores, head office, website, or other means.
“Personal Information” means any information or opinion about an individual whose identity is apparent or can reasonably be ascertained, whether true or not, and whether recorded in a material form or not. Examples include name, address, date of birth, gender identity, email, phone number, and employment details. Sensitive Personal Information is generally not collected except in “Employment Applications” and “Franchise Applications” sections.
Wutang Fried Chicken collects Personal Information only when reasonably necessary for our business functions or activities, in accordance with the Australian Privacy Principles.
We collect information relevant to employment applications including name, address, contact, education, work history, and, with consent, sensitive information like health or criminal record. Information may be verified with third parties. Purposes include assessing candidates for positions, recruitment stages, and storing information for future roles.
We collect information relevant to franchise applications including name, contact, education, employment history, financial capacity, and, with consent, sensitive information like criminal record. Information may be verified with third parties. Purposes include assessing suitability for franchisee opportunities and storing information for future franchise opportunities.
Your Personal Information may be stored in databases, email or SMS systems, or other secure storage. We take reasonable steps to protect information from loss or unauthorized access, but no system is completely secure. In case of a data breach, we will notify affected individuals and the Office of the Australian Information Commissioner as soon as practicable.
We use Personal Information for business functions and activities, including:
Customers can opt out of marketing communications via the WUTANG REWARDS App, online platform, or unsubscribe links.
We may disclose Personal Information to:
Some third-party providers are overseas. We take reasonable steps to ensure compliance with Australian Privacy Principles but are not liable for breaches by overseas recipients.
You may request access to or correction of your Personal Information by contacting support@wutangfriedchicken.com. Access may be denied in certain cases under the Australian Privacy Principles (e.g., serious threat to health, commercial sensitivity, legal restrictions). Requests require written application, identity verification, and may incur reasonable fees.
We retain Personal Information only as long as necessary for its purpose or as required by law. Upon request or expiration, we will securely delete or de-identify information. Some information may be retained due to employment, franchise, or legal obligations.
If you are dissatisfied with how we handle your Personal Information or believe there is a breach, contact us at support@wutangfriedchicken.com. We will respond within 30 days and may involve dispute resolution. If unresolved, complaints may be referred to the Office of the Australian Information Commissioner.
This policy may be updated from time to time. Updated versions will be posted on our website and WUTANG REWARDS App. Last updated: August 2025.
For any queries regarding privacy, contact our guest relations team at support@wutangfriedchicken.com.